{"id":20404,"date":"2022-01-21T10:52:46","date_gmt":"2022-01-21T10:52:46","guid":{"rendered":"https:\/\/www.bentleynursing.com\/?page_id=20404"},"modified":"2022-01-21T10:55:25","modified_gmt":"2022-01-21T10:55:25","slug":"your-questions-answered","status":"publish","type":"page","link":"https:\/\/www.bentleynursing.com\/your-questions-answered\/","title":{"rendered":"Your Questions Answered"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.6.5″ _module_preset=”default” background_color=”#333333″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.11.4″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.6.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bentleynursing.com\/wp-content\/uploads\/2022\/01\/Questions-Answered.jpg” title_text=”Questions Answered” force_fullwidth=”on” _builder_version=”4.11.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.4″ _module_preset=”default” text_text_color=”#ffffff” header_font=”|||on|||||” header_text_color=”#ffffff” header_line_height=”2em” global_colors_info=”{}”]<\/p>\n

Your Questions Answered<\/h1>\n

We often get questions on various topics related to products we sell, services we offer or just general questions related to our business. With our depth of knowledge and expertise, we have created this page as a resource for our customers to learn and benefit from our years of experience.\u00a0<\/p>\n

We would still like to talk to you though! If you can’t find an answer to your questions here, please reach out to us via phone at: 01733 555838<\/a> or email at sales@bentleynursing.com<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.11.4″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”2px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.11.4″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”2%||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.6.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.4″ _module_preset=”default” header_text_color=”#0c71c3″ global_colors_info=”{}”]

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\n\t\t\tHome Assessments\t\t\t\t\t<\/h3>\n\t\n\t<\/div>\n\t\n\t
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\n\t\t\t\tIs It Possible For Me To Try the Equipment At My Home So I Can See What It Is Like In My Own Environment?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tHome Assessments<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"Yes, is the answer to this question \u2013 we have members of staff who are highly qualified to do home visits.\u00a0 They will demonstrate our products or carry out site surveys all in the comfort of your own home.\u00a0 It really helps you to see our products in your own environment rather than just trying to visualise what it will be like.<\/p>\n

For all home visits, we put safety-first \u2013 all necessary PPE will be worn, including face masks, gloves, hand sanitiser, and wipes.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tCOVID Is So Bad I\u2019m Fearful Of Leaving The House \u2013 Can You Come To Me And Do A Home Assessment?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tHome Assessments<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"The simple answer to this question is YES.\u00a0 We have highly qualified home assessors who can demonstrate our products or carry out site surveys in the comfort of your own home.<\/p>\n

We will take all the necessary precautions and our staff member will be wearing an approved mask and gloves and will bring sanitizers and cleaners with them too.<\/p>\n

Get in touch with one of our experts who know all our products in depth and will be pleased to help you make the best choice.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tIs It Possible For Me To Have a Home Visit To Try The Equipment At My Home First?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tHome Assessments<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"Yes, is the answer to this question \u2013 we have members of staff who are highly qualified to do home visits. They will demonstrate our products or carry out site surveys all in the comfort of your own home. It really helps you to see our products in your own environment rather than just trying to visualise what it will be like.<\/p>\n

For all home visits, we put safety-first \u2013 all necessary PPE will be worn, including face masks, gloves, hand sanitiser, and wipes.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tDo You Charge To Undertake A Home Assessment?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tHome Assessments<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"There is NO<\/strong> charge for a home assessment. We offer free professional home assessments to measure up and specify the correct product for your needs. We help you find the perfect solution.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n

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\n\t\t\tMobility Scooters\t\t\t\t\t<\/h3>\n\t\n\t<\/div>\n\t\n\t
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\n\t\t\t\tI Have To Leave My Scooter Outside; Is There A Cover I Can Buy?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tMobility Scooters<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"Scooter storage covers are very good for keeping the rain off your scooter if you need to leave it outside.\u00a0 The basic covers usually have elasticated cord at the bottom edges making it easy to fit and ensures the cover remains secure.\u00a0 These covers will fit most scooters.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tDo All Scooters Have A Shopping Basket On The Front?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tMobility Scooters<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"Unfortunately, not all mobility scooters have a basket on the front \u2013 the good news is that there are plenty that do!<\/p>\n

However, some people find that the basket on the front of a scooter is not always sufficient to carry all they need. You can also add a removable rear\u00a0 basket to your scooter for extra storage \u2013 these are on our website. We also offer a range of bags that you can attach to the back of the seat.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tHow Fast Do Mobility Scooters Go?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\"\"The speed of mobility scooters ranges from 4 mph up to 8 mph.\u00a0 A pavement scooter will have a speed of 4 mph and the larger road scooters tend to have a top speed of 8 mph with the ability to limit this to 4 mph when riding on the pavement.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tIs The Seat Comfortable On A Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\"\"This is an important question as it is key that you are seated comfortably and with a correct posture.\u00a0 The basic seat will comprise of a padded base and back rest, and will usually have width adjustable armrests.\u00a0 Seat features, designs and comfort levels vary greatly between models.\u00a0 The larger models tend to have a Captain\u2019s Seat \u2013 this will be bigger and have more adjustment, it will also have a head rest.<\/p>\n

Most seats will have the following adjustments \u2013 seat height, seat position and the seat back angle. The seats usually swivel through 90, 180 or 360 degrees to allow you to get on and off the scooter easily.\u00a0 The arms rest normally lift up as well to allow a sideways transfer if needed.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tDoes My Scooter Have A Key?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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The answer is YES<\/strong> \u2013 all scooters are operated using a key ignition.\u00a0 Without the key, it is impossible to drive the scooter.\u00a0 All scooter keys are generally supplied in pairs just in case you should lose one.\u00a0 Replacement keys can be requested and ordered from ourselves.<\/p>\n

For safety reasons, however, we do recommend you secure the scooter with a lock if you leave it unattended as it is possible to disengage the parking brake easily.\"\"<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tAre The Controls Easy To Use On A Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\"\"The controls on most scooters are very simple and easy to use.\u00a0 They are usually driven using a finger or thumb control on the handlebars.\u00a0 The lever is generally called a \u2018wig-wag\u2019.<\/p>\n

The majority of \u2018wig-wags\u2019 are operated with your thumb.\u00a0 However, on some of the larger scooters with a greater range, the wig-wags are designed to be pulled back with your fingers.<\/p>\n

It is standard to have the forward control panel on the right-hand side and the reverse control panel on the left.\u00a0 This can usually be reversed if you are left-handed or have restricted use of either hand, however, either side can be used for both forwards and backwards if that is how you prefer to operate the scooter.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tIs My Scooter Road Legal?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\"\"There are a number of specific features that a scooter must have to be classified as road legal.\u00a0 It must have working headlights, rear lights and indicators, a horn, a rear-view mirror and emergency hand brakes.\u00a0 Road legal scooters can travel up to 8mph but must have a way to limit the speed to 4mph when travelling on the pavement.\u00a0 This is normally done by a switch on the tiller where all the other controls are found.<\/p>\n

A Class 3 mobility scooter is normally a larger scooter and will be capable of travelling at 8mph.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tWhat Is A Pavement Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\"\"A pavement scooter is a Class 2 machine that can be used on all pavements and footpaths which has a top speed of 4mph. You can use pedestrian and zebra crossings to get across the road.\u00a0 You are not permitted to ride your scooter along the road, except where there is no pavement.<\/p>\n

Pavement scooters are usually slightly smaller than road scooters and are often considered \u2018portable\u2019 due to their ability to be dismantled with ease for transportation.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tDo I Need To Tax My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\"\"Good news \u2013 the answer is NO<\/strong>.\u00a0 The road-legal mobility scooters are not legally designed as motor vehicles and are therefore not subject to road tax and they are not required to have an MOT, although we strongly recommend, they have regular service.<\/p>\n

It is advisable to register the 8mph road-going mobility scooters which are known as Class 3 mobility scooters with DVLA as this gives complete peace of mind. Generally speaking, a Class 3 mobility scooter are larger outdoor machines. When you register with DVLA you will be given a registration number in the same way as registering a car, however, unlike a car, there is currently no legal requirement to display the number plate.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tHow Often Should I Service My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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\n\t\n\tCategory:\n\t\n\t\tMobility Scooters<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
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\"\"Most manufacturers recommend that you have your scooter serviced annually.\u00a0 It is important to keep it in working order. An annual service is often a requirement for insurance cover.<\/p>\n

We liken it to a car service. If your car is looked after and serviced regularly it normally will last longer and that is the same for your mobility scooter. Take good care of it and it will take care of you!<\/p>\n

A service would cost between \u00a385 and \u00a3100 depending on the size of the scooter. We also offer a collect and return service for your scooter from your home if required to make it easier for you.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>

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\n\t\t\t\tDo I Need To Insure My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
<\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t
\n\n\t\t\n\t\t\t
\n\t\n\tCategory:\n\t\n\t\tMobility Scooters<\/a>\n\t\n<\/div>\n\t\t\n\t\t\t
\n\t

\"\"You are not legally required to have insurance for your mobility scooter but it is highly recommended.\u00a0 There is a number of risks that the insurance will cover and these include: \u2013<\/p>\n