{"id":20404,"date":"2022-01-21T10:52:46","date_gmt":"2022-01-21T10:52:46","guid":{"rendered":"https:\/\/www.bentleynursing.com\/?page_id=20404"},"modified":"2022-01-21T10:55:25","modified_gmt":"2022-01-21T10:55:25","slug":"your-questions-answered","status":"publish","type":"page","link":"https:\/\/www.bentleynursing.com\/your-questions-answered\/","title":{"rendered":"Your Questions Answered"},"content":{"rendered":"
[et_pb_section fb_built=”1″ _builder_version=”4.6.5″ _module_preset=”default” background_color=”#333333″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.11.4″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.6.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bentleynursing.com\/wp-content\/uploads\/2022\/01\/Questions-Answered.jpg” title_text=”Questions Answered” force_fullwidth=”on” _builder_version=”4.11.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.6.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.4″ _module_preset=”default” text_text_color=”#ffffff” header_font=”|||on|||||” header_text_color=”#ffffff” header_line_height=”2em” global_colors_info=”{}”]<\/p>\n
We often get questions on various topics related to products we sell, services we offer or just general questions related to our business. With our depth of knowledge and expertise, we have created this page as a resource for our customers to learn and benefit from our years of experience.\u00a0<\/p>\n
We would still like to talk to you though! If you can’t find an answer to your questions here, please reach out to us via phone at: 01733 555838<\/a> or email at sales@bentleynursing.com<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.11.4″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”2px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.11.4″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”2%||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.6.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.11.4″ _module_preset=”default” header_text_color=”#0c71c3″ global_colors_info=”{}”] Yes, is the answer to this question \u2013 we have members of staff who are highly qualified to do home visits.\u00a0 They will demonstrate our products or carry out site surveys all in the comfort of your own home.\u00a0 It really helps you to see our products in your own environment rather than just trying to visualise what it will be like.<\/p>\n For all home visits, we put safety-first \u2013 all necessary PPE will be worn, including face masks, gloves, hand sanitiser, and wipes.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> The simple answer to this question is YES.\u00a0 We have highly qualified home assessors who can demonstrate our products or carry out site surveys in the comfort of your own home.<\/p>\n We will take all the necessary precautions and our staff member will be wearing an approved mask and gloves and will bring sanitizers and cleaners with them too.<\/p>\n Get in touch with one of our experts who know all our products in depth and will be pleased to help you make the best choice.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> Yes, is the answer to this question \u2013 we have members of staff who are highly qualified to do home visits. They will demonstrate our products or carry out site surveys all in the comfort of your own home. It really helps you to see our products in your own environment rather than just trying to visualise what it will be like.<\/p>\n For all home visits, we put safety-first \u2013 all necessary PPE will be worn, including face masks, gloves, hand sanitiser, and wipes.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> There is NO<\/strong> charge for a home assessment. We offer free professional home assessments to measure up and specify the correct product for your needs. We help you find the perfect solution.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n Scooter storage covers are very good for keeping the rain off your scooter if you need to leave it outside.\u00a0 The basic covers usually have elasticated cord at the bottom edges making it easy to fit and ensures the cover remains secure.\u00a0 These covers will fit most scooters.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> Unfortunately, not all mobility scooters have a basket on the front \u2013 the good news is that there are plenty that do!<\/p>\n However, some people find that the basket on the front of a scooter is not always sufficient to carry all they need. You can also add a removable rear\u00a0 basket to your scooter for extra storage \u2013 these are on our website. We also offer a range of bags that you can attach to the back of the seat.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> The speed of mobility scooters ranges from 4 mph up to 8 mph.\u00a0 A pavement scooter will have a speed of 4 mph and the larger road scooters tend to have a top speed of 8 mph with the ability to limit this to 4 mph when riding on the pavement.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> This is an important question as it is key that you are seated comfortably and with a correct posture.\u00a0 The basic seat will comprise of a padded base and back rest, and will usually have width adjustable armrests.\u00a0 Seat features, designs and comfort levels vary greatly between models.\u00a0 The larger models tend to have a Captain\u2019s Seat \u2013 this will be bigger and have more adjustment, it will also have a head rest.<\/p>\n Most seats will have the following adjustments \u2013 seat height, seat position and the seat back angle. The seats usually swivel through 90, 180 or 360 degrees to allow you to get on and off the scooter easily.\u00a0 The arms rest normally lift up as well to allow a sideways transfer if needed.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> The answer is YES<\/strong> \u2013 all scooters are operated using a key ignition.\u00a0 Without the key, it is impossible to drive the scooter.\u00a0 All scooter keys are generally supplied in pairs just in case you should lose one.\u00a0 Replacement keys can be requested and ordered from ourselves.<\/p>\n For safety reasons, however, we do recommend you secure the scooter with a lock if you leave it unattended as it is possible to disengage the parking brake easily.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> The controls on most scooters are very simple and easy to use.\u00a0 They are usually driven using a finger or thumb control on the handlebars.\u00a0 The lever is generally called a \u2018wig-wag\u2019.<\/p>\n The majority of \u2018wig-wags\u2019 are operated with your thumb.\u00a0 However, on some of the larger scooters with a greater range, the wig-wags are designed to be pulled back with your fingers.<\/p>\n It is standard to have the forward control panel on the right-hand side and the reverse control panel on the left.\u00a0 This can usually be reversed if you are left-handed or have restricted use of either hand, however, either side can be used for both forwards and backwards if that is how you prefer to operate the scooter.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> There are a number of specific features that a scooter must have to be classified as road legal.\u00a0 It must have working headlights, rear lights and indicators, a horn, a rear-view mirror and emergency hand brakes.\u00a0 Road legal scooters can travel up to 8mph but must have a way to limit the speed to 4mph when travelling on the pavement.\u00a0 This is normally done by a switch on the tiller where all the other controls are found.<\/p>\n A Class 3 mobility scooter is normally a larger scooter and will be capable of travelling at 8mph.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> A pavement scooter is a Class 2 machine that can be used on all pavements and footpaths which has a top speed of 4mph. You can use pedestrian and zebra crossings to get across the road.\u00a0 You are not permitted to ride your scooter along the road, except where there is no pavement.<\/p>\n Pavement scooters are usually slightly smaller than road scooters and are often considered \u2018portable\u2019 due to their ability to be dismantled with ease for transportation.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> Good news \u2013 the answer is NO<\/strong>.\u00a0 The road-legal mobility scooters are not legally designed as motor vehicles and are therefore not subject to road tax and they are not required to have an MOT, although we strongly recommend, they have regular service.<\/p>\n It is advisable to register the 8mph road-going mobility scooters which are known as Class 3 mobility scooters with DVLA as this gives complete peace of mind. Generally speaking, a Class 3 mobility scooter are larger outdoor machines. When you register with DVLA you will be given a registration number in the same way as registering a car, however, unlike a car, there is currently no legal requirement to display the number plate.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> Most manufacturers recommend that you have your scooter serviced annually.\u00a0 It is important to keep it in working order. An annual service is often a requirement for insurance cover.<\/p>\n We liken it to a car service. If your car is looked after and serviced regularly it normally will last longer and that is the same for your mobility scooter. Take good care of it and it will take care of you!<\/p>\n A service would cost between \u00a385 and \u00a3100 depending on the size of the scooter. We also offer a collect and return service for your scooter from your home if required to make it easier for you.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> You are not legally required to have insurance for your mobility scooter but it is highly recommended.\u00a0 There is a number of risks that the insurance will cover and these include: \u2013<\/p>\n A small accident could result in a potential cost amounting to many thousands of pounds. Being covered for third party liability is by far the most important.<\/p>\n We offer a range of insurance policies \u2013\u00a0contact us<\/a>\u00a0for more information on policies available.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> All scooters are sold with a charger.\u00a0 You should plug the charger into the scooter charging point before plugging it into the mains. This is normally found on the tiller of the scooter which is the main handle-bars of the scooter. The charging point is normally at the top of this.<\/p>\n Some of our scooters have removable battery boxes which have the added bonus of having a charging point directly into the batteries. This is ideal for those that have to take the scooter inside to charge it as it means you don\u2019t have to anymore. All you need to do is remove the battery box and take this to the socket of your choice and plug it in.\u00a0 When the battery is full the automatic cut-off will shut off the charge.\u00a0 The manufacturer\u2019s manual will show you how to use the charger. This option is mostly on the smaller pavement scooters.<\/p>\n Chargers are replaceable.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> In order for a mobility scooter to be foldable and easy to transport, it must be lightweight. With the lighter units, they are generally smaller in the frame and easier to carry. Many fold-up scooters can weigh as little as 16 kgs and as much as 30kgs.<\/p>\n The Qfold (pictured) chassis is made from ultra-lightweight aircraft-grade aluminium and is designed for lifting in and out of the car boot with ease. Its total weight with the battery is 18.95 kg.\u00a0 It also benefits from an exceptionally lightweight lithium battery that is both accessible and simple to remove.<\/p>\n The Globe Trotter is extremely lightweight at only 26kg making it ideal for transporting. It folds down to a compact size for a simple storage solution.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div> Ideally, a car transportable scooter should be quick and easy to fold or dismantle allowing you to get it into your vehicle with ease.<\/p>\n The Qfold mobility scooter is a great example of this.\u00a0 It is a revolutionary lightweight but strong and stable folding scooter that can be folded in seconds for ease of transportation and storage.<\/p>\n This allows you to transport your scooter whatever size of vehicle you drive.\u00a0 Car transportable scooters are designed to enable you to take your mobility scooter out with you in your car so that you can maintain your independence. With a range of different Mobility boot scooters available it\u2019s always worth taking a look at the options as they come in different configurations. Some can have larger batteries fitted to give an increased mileage where required, some are now available in aircraft-grade aluminium which reduces the weight down significantly to make the lifting of the mobility scooter much easier.<\/p>\n To ensure the correct car transportable scooter is selected it is always recommended that the different options are looked at and tried in your vehicle to guarantee you can make an informed decision which one will be best for you.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\tHome Assessments\t\t\t\t\t<\/h3>\n\t\n\t<\/div>\n\t\n\t
\n\t\t\t\tIs It Possible For Me To Try the Equipment At My Home So I Can See What It Is Like In My Own Environment?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tCOVID Is So Bad I\u2019m Fearful Of Leaving The House \u2013 Can You Come To Me And Do A Home Assessment?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tIs It Possible For Me To Have a Home Visit To Try The Equipment At My Home First?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tDo You Charge To Undertake A Home Assessment?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\tMobility Scooters\t\t\t\t\t<\/h3>\n\t\n\t<\/div>\n\t\n\t
\n\t\t\t\tI Have To Leave My Scooter Outside; Is There A Cover I Can Buy?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tDo All Scooters Have A Shopping Basket On The Front?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tHow Fast Do Mobility Scooters Go?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tIs The Seat Comfortable On A Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tDoes My Scooter Have A Key?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tAre The Controls Easy To Use On A Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tIs My Scooter Road Legal?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tWhat Is A Pavement Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tDo I Need To Tax My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tHow Often Should I Service My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tDo I Need To Insure My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n
\n\t\t\t\tHow Do I Charge My Mobility Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tHow Much Does A Car Transportable Scooter Weigh?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
\n\t\t\t\tWhat Is A Car Transportable Scooter?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t