fbpx

Your Questions Answered

We often get questions on various topics related to products we sell, services we offer or just general questions related to our business. With our depth of knowledge and expertise, we have created this page as a resource for our customers to learn and benefit from our years of experience. 

We would still like to talk to you though! If you can’t find an answer to your questions here, please reach out to us via phone at: 01733 555838 or email at sales@bentleynursing.com

Mobility Scooters

Category: Mobility Scooters

Scooter storage covers are very good for keeping the rain off your scooter if you need to leave it outside.  The basic covers usually have elasticated cord at the bottom edges making it easy to fit and ensures the cover remains secure.  These covers will fit most scooters.

Category: Mobility Scooters

Unfortunately, not all mobility scooters have a basket on the front – the good news is that there are plenty that do!

However, some people find that the basket on the front of a scooter is not always sufficient to carry all they need. You can also add a removable rear  basket to your scooter for extra storage – these are on our website. We also offer a range of bags that you can attach to the back of the seat.

Category: Mobility Scooters

The speed of mobility scooters ranges from 4 mph up to 8 mph.  A pavement scooter will have a speed of 4 mph and the larger road scooters tend to have a top speed of 8 mph with the ability to limit this to 4 mph when riding on the pavement.

Category: Mobility Scooters

This is an important question as it is key that you are seated comfortably and with a correct posture.  The basic seat will comprise of a padded base and back rest, and will usually have width adjustable armrests.  Seat features, designs and comfort levels vary greatly between models.  The larger models tend to have a Captain’s Seat – this will be bigger and have more adjustment, it will also have a head rest.

Most seats will have the following adjustments – seat height, seat position and the seat back angle. The seats usually swivel through 90, 180 or 360 degrees to allow you to get on and off the scooter easily.  The arms rest normally lift up as well to allow a sideways transfer if needed.

Category: Mobility Scooters

The answer is YES – all scooters are operated using a key ignition.  Without the key, it is impossible to drive the scooter.  All scooter keys are generally supplied in pairs just in case you should lose one.  Replacement keys can be requested and ordered from ourselves.

For safety reasons, however, we do recommend you secure the scooter with a lock if you leave it unattended as it is possible to disengage the parking brake easily.

Category: Mobility Scooters

The controls on most scooters are very simple and easy to use.  They are usually driven using a finger or thumb control on the handlebars.  The lever is generally called a ‘wig-wag’.

The majority of ‘wig-wags’ are operated with your thumb.  However, on some of the larger scooters with a greater range, the wig-wags are designed to be pulled back with your fingers.

It is standard to have the forward control panel on the right-hand side and the reverse control panel on the left.  This can usually be reversed if you are left-handed or have restricted use of either hand, however, either side can be used for both forwards and backwards if that is how you prefer to operate the scooter.

Category: Mobility Scooters

There are a number of specific features that a scooter must have to be classified as road legal.  It must have working headlights, rear lights and indicators, a horn, a rear-view mirror and emergency hand brakes.  Road legal scooters can travel up to 8mph but must have a way to limit the speed to 4mph when travelling on the pavement.  This is normally done by a switch on the tiller where all the other controls are found.

A Class 3 mobility scooter is normally a larger scooter and will be capable of travelling at 8mph.

Category: Mobility Scooters

A pavement scooter is a Class 2 machine that can be used on all pavements and footpaths which has a top speed of 4mph. You can use pedestrian and zebra crossings to get across the road.  You are not permitted to ride your scooter along the road, except where there is no pavement.

Pavement scooters are usually slightly smaller than road scooters and are often considered ‘portable’ due to their ability to be dismantled with ease for transportation.

Category: Mobility Scooters

Good news – the answer is NO.  The road-legal mobility scooters are not legally designed as motor vehicles and are therefore not subject to road tax and they are not required to have an MOT, although we strongly recommend, they have regular service.

It is advisable to register the 8mph road-going mobility scooters which are known as Class 3 mobility scooters with DVLA as this gives complete peace of mind. Generally speaking, a Class 3 mobility scooter are larger outdoor machines. When you register with DVLA you will be given a registration number in the same way as registering a car, however, unlike a car, there is currently no legal requirement to display the number plate.

Category: Mobility Scooters

Most manufacturers recommend that you have your scooter serviced annually.  It is important to keep it in working order. An annual service is often a requirement for insurance cover.

We liken it to a car service. If your car is looked after and serviced regularly it normally will last longer and that is the same for your mobility scooter. Take good care of it and it will take care of you!

A service would cost between £85 and £100 depending on the size of the scooter. We also offer a collect and return service for your scooter from your home if required to make it easier for you.

Category: Mobility Scooters

You are not legally required to have insurance for your mobility scooter but it is highly recommended.  There is a number of risks that the insurance will cover and these include: –

  • Third-party liability (bumping into a parked car or driving over someone’s foot)
  • Accidental damage to the scooter
  • Theft of the scooter

A small accident could result in a potential cost amounting to many thousands of pounds. Being covered for third party liability is by far the most important.

We offer a range of insurance policies – contact us for more information on policies available.

Category: Mobility Scooters

All scooters are sold with a charger.  You should plug the charger into the scooter charging point before plugging it into the mains. This is normally found on the tiller of the scooter which is the main handle-bars of the scooter. The charging point is normally at the top of this.

Some of our scooters have removable battery boxes which have the added bonus of having a charging point directly into the batteries. This is ideal for those that have to take the scooter inside to charge it as it means you don’t have to anymore. All you need to do is remove the battery box and take this to the socket of your choice and plug it in.  When the battery is full the automatic cut-off will shut off the charge.  The manufacturer’s manual will show you how to use the charger. This option is mostly on the smaller pavement scooters.

Chargers are replaceable.

Category: Mobility Scooters

In order for a mobility scooter to be foldable and easy to transport, it must be lightweight. With the lighter units, they are generally smaller in the frame and easier to carry. Many fold-up scooters can weigh as little as 16 kgs and as much as 30kgs.

The Qfold (pictured) chassis is made from ultra-lightweight aircraft-grade aluminium and is designed for lifting in and out of the car boot with ease. Its total weight with the battery is 18.95 kg.  It also benefits from an exceptionally lightweight lithium battery that is both accessible and simple to remove.

The Globe Trotter is extremely lightweight at only 26kg making it ideal for transporting. It folds down to a compact size for a simple storage solution.

Category: Mobility Scooters

Ideally, a car transportable scooter should be quick and easy to fold or dismantle allowing you to get it into your vehicle with ease.

The Qfold mobility scooter is a great example of this.  It is a revolutionary lightweight but strong and stable folding scooter that can be folded in seconds for ease of transportation and storage.

This allows you to transport your scooter whatever size of vehicle you drive.  Car transportable scooters are designed to enable you to take your mobility scooter out with you in your car so that you can maintain your independence. With a range of different Mobility boot scooters available it’s always worth taking a look at the options as they come in different configurations. Some can have larger batteries fitted to give an increased mileage where required, some are now available in aircraft-grade aluminium which reduces the weight down significantly to make the lifting of the mobility scooter much easier.

To ensure the correct car transportable scooter is selected it is always recommended that the different options are looked at and tried in your vehicle to guarantee you can make an informed decision which one will be best for you.

Category: Mobility Scooters

Are you looking for a mobility scooter that you can take apart so that you can transport it easily? Do you need your mobility scooter to fit into the boot of your car?

A boot scooter should be easy to take apart, should fold or dismantle simply, and should be light enough for you to load it into the boot of your car.

The Liberty Vogue scooter is a great example. It is a lightweight car transportable mobility scooter and can be disassembled into five parts in just 30 seconds.

The Globe Trotter is an advanced lightweight automatic electric folding mobility scooter. It is fast and easy to fold at the press of a button. It has been designed and manufactured for the busy traveller, folding down to a compact size for a simple storage solution – certainly a good boot scooter.  Boot scooters are designed to enable you to take your mobility scooter out with you in your car so that you can maintain your independence. With a range of different Mobility boot scooters available it’s always worth taking a look at the options as they come in different configurations. Some can have larger batteries fitted to give an increased mileage where required, some are now available in aircraft-grade aluminium which reduces the weight down significantly to make the lifting of the mobility scooter much easier.

To ensure the correct boot scooter is selected it is always recommended that the different options are looked at and tried in the boot of your car to guarantee you can make an informed decision which one will be best for you.

Category: Mobility Scooters

We supply a universal folding scooter canopy that fits almost any mobility scooter on sale today. It provides complete protection from the weather for you and the scooter. The Canopy in the picture has an ingenious mechanism that enables the Canopy to fold back behind the seat when not in use, and it sets up in seconds when desired.

This canopy comes in 2 different sizes which ensure that it will fit on most smaller pavement scooters but also the larger road-going scooters too.

Category: Mobility Scooters

The answer is yes – it is possible to use a mobility scooter with one hand, but it may be more difficult. and it may take some practice and adjustment. Just be sure to always use caution when operating a mobility scooter. 

  • First, it’s important to practice using the scooter with one hand before taking it out for a drive. You can practice manoeuvring the scooter while you get comfortable with the controls.
  • Additionally, it’s a good idea to find a mobility scooter specifically designed for one-handed use. By doing this, the scooter will be easier to operate with one hand.

It is standard to have the forward control paddle on Mobility Scooters on the right-hand side and the reverse control paddle on the left. However, this can usually be reversed if you are left-handed or have restricted use of either hand.

Category: Mobility Scooters

The ‘tiller’ is basically the front part of the scooter which includes the handlebars and the controls to start and drive the scooter. On most scooters the tiller angle is adjustable which allows you to bring the controls closer to you.

Larger, more expensive scooters have a gas strut making it very easy to alter the tiller.

Category: Mobility Scooters

All mobility scooters are battery powered vehicles using two 12-volt rechargeable batteries. The size of the batteries is directly proportional to the range and weight limit of the scooter.

The differing power output from a battery is measured in Ampere hours (Ah) and, generally, the larger and heavier the batteries, the greater the output capacity. Small portable scooters will typically have two 12Ah batteries whilst Luxury Class 3 scooters may have batteries as large as 74Ah. High-capacity batteries are larger, heavier and more expensive.

While scooter batteries may appear difficult to install, they are in fact simple. In most cases the wires are colour coded and are attached using a simple nut a bolt.

Category: Mobility Scooters

Many medium size and large mobility scooters and power chairs already have lights fitted but many smaller portable products don’t have lights fitted as standard so you might need to think about fixing some additional lights.

Mobility scooters on the road must be able to travel at 8mph (12kph) and be equipped with headlights, rear lights, flashing indicators, and a horn.

At night, lights MUST be used. Be aware that other road users may not see you and you should make yourself more visible – even in the daytime and also at dusk – by, for instance, wearing a reflective jacket or reflective strips on the back of the vehicle. Take extra care at road junctions.