Your Questions Answered

Certain ranges of the electric models are supplied with a battery back-up in the rear of the transformer. This battery is for emergency use only and will cut in if there is a power failure (it will need replacing after this). The battery will have a lifespan of approximately 6 months in standby mode and therefore must be changed regularly.

The purpose of a battery backup is to ensure that in the event of a power cut you are still able to operate the chair- this is important if you are fully reclined at the time of the power cut as it may be impossible for you to get out of the chair.  Most chairs come with a battery backup as standard or it is offered as an optional extra.

Important: The battery backup is a safety feature to return the chair to a sitting position in the event of a power cut. It will only operate a limited number of times, after which the battery will need to be changed.

The answer is yes.  We offer a free onsite assessment. The key measurements are seat height, seat width and seat depth.  The dimensions are crucial in terms of giving you the best comfort, support and pressure distribution in your chair.

The correct seat height can be calculated by measuring the distance from the floor to the crease at the back of your knees. When seated your feet should be flat on the floor and your hips and knees should be at right angles.

The seat should be wide enough to allow you to sit comfortably while resting, knitting or reading, but narrow enough to enable to you use the armrests.

The seat depth is calculated by measuring the distance from the back of the hips along the thighs to approximately 1.5” before the back of the knees. The seat must be deep enough to support the full length of the thighs but not so deep that it can’t support your lower back correctly.

Our experienced team will be happy to assist you in finding the correct seating position for you.

Tilt in space (TIS) is a particular type of motion a chair has when it is reclined.  A tilt in space motion angles the seat of the chair backwards with the backrest in a fixed angle and reduces the amount of strain placed on the lower back.  The motion maintains the support on your back by keeping the chair in an L shape as you recline. When the chair reclines on normal chairs it can put strain on the lower back as the seat stays horizontal. This action is perfect if you are required to elevate your legs above your heart or just to relax and get your legs up whilst resting or watching TV.

Single motor chairs have just one single motor. The impact of only having one motor is that when the chair reclines, the backrest and the footplate move together or in a coordinated action. On most single motor chairs as the footplate rises the seat in a fixed hip angle will recline back. Single motor chairs do not fully recline but tilt backwards ensuring a good posture is maintained throughout the tilting function. This action is ideal if you are looking to relax in the chair but to elevate the legs above your heart.

A dual motor chair has two motors, one motor to control the footrest and one motor to control the back rest. This gives the ultimate flexibility and allows you to find a reclined seating position to suit you. A dual motor chair will allow you to fully recline, so is ideal if you may need to sleep in your chair on occasions.

We have a wide variety of colours and fabrics- including leather for you to choose from. Many of our chairs are available with stylish and customisable fabrics, you will find something to complement any room. With waterproof fabrics, easy to clean materials, 2-way stretch materials the list goes on and on but rest assured we have the fabric that will work for you.

You certainly don’t have to have a stock fabric. You have the ability to choose the type of fabric and the colour of your choice which means you can have the chair to match any décor in your property.